Useful Info
Useful Info
Help topics:

How to register

Purchasing a product

Technical help

How to download

Browser compatibility

How to register

Please complete the registration form to obtain a username and password to access all the functions of the site. Of course, feel free to browse before you register.

Purchasing a product

As you choose the items you are interested in ordering, place each item into your Basket.
Your Basket shows all the items you have selected. You can remove an item from your Basket at any time.
When you want to proceed click Proceed to Order.
After you have provided some contact details you will be taken to a secure e-commerce payment facility, where you can pay by credit card.
Once you have paid please go to your Requests page.
Click on the order number and follow the prompts to download your order. Items will be available for download for 28 days. If you have ordered several items please allow a few seconds for the order to be processed.
The Requests page also records any orders that you have made but are yet to be approved or paid if applicable.

Technical help

Cookies

Cookies are small amounts of information stored on your computer by Internet sites you visit.
You must choose to accept the cookie when prompted, in order to log in to this site.
Please log in to the site again after changing the cookie setting.

How to setup cookies for MS Internet Explorer™
  1. Go to Tools -> Internet Options -> Privacy -> Advanced
  2. Choose "Override automatic cookie handling"
  3. Choose "Prompt" for First-party Cookies
  4. Choose "Prompt" for Third-party Cookies
This setting will allow you either to accept or reject the cookies.

How to download

You will need Adobe Acrobat to view the downloaded files.

If you are having problems downloading please check with your administrator to see if there are download restrictions in place with your network or ISP before contacting the Help Desk.

If you have difficulty downloading files, your Internet connection may be busy. Please try again from your requests page within 48 hours.

Browser compatibility

This site supports the following browsers:
  • Internet Explorer 6.0+ (PC only)
  • Safari (Mac)
  • Firefox (Mac and PC)
Some areas of this site may not display correctly on older browsers. Mac users please use Safari or Firefox - Internet Explorer for Macintosh is not supported.

You can get the latest version of popular browsers here:

Click here to download Microsoft Internet Explorer 7.

Click here to download Firefox 2

For all technical enquiries please contact the Help Desk.

 
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